Shipping and Delivery Policy

We select the most suitable available express carrier for each destination based on service availability, expected delivery speed, shipment requirements, and courier coverage.

The selected carrier may be DHL, FedEx, India Post, or another trusted international courier. A specific carrier is not guaranteed and may change when another available service is better suited to the shipment or destination.

Shipping is $10 below $250, $5 from $250 to below $500, and free from $500.

Import duties, taxes, or customs charges may be payable by customer depending on country.

Orders are processed only after successful prepaid payment confirmation.

We normally dispatch fresh-stock orders within 24 hours through an international express courier. Rare payment, stock, courier, customs, holiday, weather, or address issues may require more time.

Delivery timelines may vary depending on destination, courier service, customs, weather, holidays, address accuracy, and operational factors.

When tracking details are available, they may be shared by email or shown on the order tracking page.

Tracking updates may take time to appear after dispatch.

Customers are responsible for complete and accurate delivery details.

Additional shipping charges may apply if an order must be reshipped because of an incorrect address, failed delivery attempt, or customer unavailability.

For shipping questions, contact support@natuvello.com.

Phone: +91 6284304214