Free shipping from $500.00Support +91 6284304214Free shipping from $500.00Support +91 6284304214

Natuvello Policy

Terms & Conditions

Terms for using Natuvello, placing orders, payments, shipping, returns, and customer responsibilities.

Use of website

By using Natuvello, browsing products, creating an account, or placing an order, you agree to these terms.

Customers must provide accurate contact, billing, and shipping information and must not misuse the website or attempt unauthorized access.

Products and availability

Product information, pricing, images, availability, and descriptions may change as manufacturers update labels or stock changes.

Natuvello supplies fresh stock and does not intentionally dispatch near-expiry products.

We may refuse or cancel an order if a product is unavailable, incorrectly priced, restricted, or affected by a payment, address, fraud, or supplier issue.

Payments

Natuvello accepts fully prepaid online payments only.

Available prepaid methods may include PayPal, USDT, USDC, and other enabled international payment gateways.

No split payment, advance payment, pay-on-delivery, or balance-on-delivery payment flow is available.

Shipping

Shipping is $10 below $250, $5 from $250 to below $500, and free from $500.

Import duties, taxes, or customs charges may be payable by customer depending on country.

Customers are responsible for providing complete and accurate shipping information.

Returns

Eligible return requests must be submitted within 14 calendar days after the courier or carrier confirms delivery.

Return eligibility, exclusions, approval, shipping, inspection, and refund conditions are explained in the Return & Refund Policy.

Safety

Product information is based on manufacturer or supplier material and is provided for general information. It is not medical diagnosis, prescription, treatment, or a promise to prevent or cure disease. Read the product label, ingredients, warnings, directions, and country-of-origin information before use, and consult a qualified professional when appropriate. Natuvello is an independent retailer; brand names and trademarks belong to their respective owners.

Contact

Email: support@natuvello.com

Phone: +91 6284304214

Website: https://natuvello.com